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Field operations

Know every pilgrim in your group. Handle any situation. Stay connected.

ID verification, emergency response, transport tracking, and structured messaging — from the phone you already carry.

A Day in the Life

How it works for your team

Your group of 300 pilgrims arrives at Jeddah airport. You scan ID cards to verify everyone is present. During Tawaf, a pilgrim triggers an SOS — you see their location instantly and dispatch a responder. On movement day, you track your group's buses in real time. After Hajj, every incident is documented for the operator's season report.

Key Benefits

What Group Guides get

Instant ID checks

Scan QR-coded ID cards to verify identity and group membership instantly

SOS response

Receive and respond to pilgrim SOS alerts with live location

Transport ETAs

Track bus and transport ETAs during movement days

Clear group comms

Send structured messages to your group — no more 80-message WhatsApp threads

Incident logging

Log incidents with resolution tracking for after-action review

Health in the field

Access pilgrim health records and vulnerability flags in the field

Pain Solved

The problems this replaces

The old way

Lost pilgrims with no identification during Tawaf crowds. Emergency reports relayed through five WhatsApp groups. No record of how incidents were resolved. Bus arrival times unknown until the bus appears. Families calling with no answers.

Ready to see it in action?

Book a walkthrough tailored to your role and season workflow.